Not Another Tool in Your WiFi’s Belt

Does this sound familiar?  You attend a tradeshow and learn about a new WiFi monitoring/analytics tool.  You get excited and sign up for a training session, but then the training is complicated.  Perhaps the tool doesn’t provide all the information you need; or it’s too complex to use, requiring an expert to be onsite; or …

call center agent, support, wyebot, customer service

Wyebot in Use: Extra Support Always Available

At Wyebot, our team has a combined 75 years of WiFi experience. We used that experience to create a best-in-class, enterprise-grade, Autonomic WiFi Assurance™ solution.  Our Wireless Intelligence Platform™ (WIP) is a “network-engineer-in-a-box,” providing proactive insights and actionable steps for network optimization that can be followed even if you aren’t a network engineer; and if …

Identifying a Malfunctioning Access Point

Wireless networks are complex, dynamic ecosystems.  Isolating a single component in order to solve problems can be incredibly difficult, especially when you consider the massive amount of traffic now being exchanged on a typical wireless network.  Parsing through this volume of data to manually identify problems is impractical. This is why it can be so …

gallaudet-university-schools-colleges-education-72556f-1024

Wyebot in Use: When an AP Controller Can’t Identify an Issue

A private school in Massachusetts had around 100 Access Points (AP) and very few WiFi complaints – except for when it came to their auditorium. WiFi in the auditorium would periodically, and randomly, stop working. The school’s technical director and network engineer would reboot the AP and everything would work for several hours or days, …

Wyebot in Use: A Massachusetts’ School District

When the teachers and students at the high school in one of the largest school districts in central Massachusetts started complaining about its wireless network, the district’s network administrator knew exactly what to do.  Working with the building’s technology person, he took Wyebot’s Wireless Intelligence Platform™ (WIP) and designed a test scenario to really stress …

Wyebot in Use: Tampa Preparatory School, Tampa, FL

There are about 680 middle and high school students at the Tampa Preparatory School, and about 2000 wireless devices on the school’s network.  This includes personal devices and the school’s Apple TVs and iPads. If WiFi stops working on the campus, in some ways, the classrooms shut down.  Wireless access is critical for learning and …